Order

How to place an order

1) Choose your size

Select a size for the artwork and whether you just want the head to appear in the artwork or a full bust. I offer a few standard sizes.  If you would like a different size, please choose custom and add details in the special request box. You will receive a custom priced offer accordingly.

2) Choose your background

The standard is a black background (#12110c). If you want a different color, you can select one here. Make sure the color is contrasting. Do not choose black for black animals or white for white animals. Slight color variations may occur in printing. An image with transparent background is included so you can paste it on a background of your choice later.

3) Choose your style

Whether you want to put your artwork in a frame with passe-partout (mat/mount) or without, make sure you choose the appropriate size and additional options. The bigger the artwork the more brush strokes and time it takes to create.
If you would like the name of your pet in the art work, please select the option an fill out the name.

4) Special requests

If you have any, write down any special requests or sizes. If this means additional work, I will send you a custom offer with prices. If not, you will receive an invoice once I have reviewed the details and image you have submitted.

5) Select delivery options and preferred method of payment

Don't worry about payment at this moment. Just select which method has your preference and select. When you receive the order confirmation, I will send you details for payment.

6) Upload an image

Upload a picture of your pet. Use my image guidelines to make sure you get the best result.

7) Add your details

I require your name and an e-mail address to start the ordering process. If you would like to receive Whats app updates of the work, please submit your phone number.

6) Submit your order

If you have requested a fixed-price item from our website, I will send you an order confirmation and a payment request as soon as all details have been approved. If you have specific wishes, I will send you a custom offer with prices. If you are happy with the offer, you will receive an invoice and I will start work.
Please check your spam folder if you haven't received a confirmation email. If you haven't received anything after 2 hours, please get in touch with me through email.

Order process

1) Order form check

After I receive your order form, I will check that everything is in order. For instance, I will check if the image you have sent is suitable for the artwork you have commissioned. I will contact you for additional details if needed. When everything is in order you will receive an order confirmation and payment request.

2) Offer & payment request

If you have requested a non-standard item, I will first send you an offer based on the details of the request. As soon as you have given your consent, I will send you an order confirmation and payment request.

3) Delivery

As soon as I have received your payment, I will start working on your commissioned artwork. I will deliver it to you no later than the agreed date or at the latest 3 weeks from the date of payment received.

Change or cancel order

In accordance with our General Terms & Conditions, orders for product and services that are personalized or made-to-order cannot be canceled once paid for and refunds cannot be given. Some changes may be possible while the artwork is in progress. Please contact me as soon as possible.
If for some reason you aren't happy with how the artwork turned out, email me with the exact changes within 48 hours of receipt. If your revision is not too large, I will be able to implement it. I can do a maximum of 4 revisions. You will receive the new file within 5 days.